You have 14 calendar days to return an item from the date you received it. If you do not return your items within 14 days after having received your items from Cowboysbag, we assume that you accept the items.
We only accept items if:
1. Fill in the return form and tell us what item you want to return.
2. Cut of the form and add it to the package. Make sure to close the parcel well.
3. Send your package.
Take your parcel to a drop off point or post office and please keep the receipt as your proof of postage. We may ask for this receipt when we need to check the status of your return parcel.
Cowboysbag, P/a Triple A Logistics BV
Industrieweg 1
1775 PV Middenmeer
The Netherlands
Please contact us at [email protected] or call us at +31 10 261 31 04. In case of a damaged item, please send us a picture along with your invoice number. We will exchange the item without any extra charges.
Return costs will be own account.